Terms & Conditions
Last Updated: August 10, 2026
Welcome to Mowria Fashion (a brand of Mowria Group).
By accessing or using our website, services, or placing an order, you agree to comply with and be bound by the following Terms & Conditions.
If you do not agree with any part of these terms, please do not use our services.
🧾 1. General Overview
These Terms & Conditions constitute a legally binding agreement between you (the customer) and Mowria Fashion.
By using our website mowriafashion.com, you confirm that:
- You are at least 18 years old or using under supervision
- You agree to provide accurate information
- You accept all policies linked within these terms
Terms & Conditions act as a contract defining rules, responsibilities, and protections for both business and customer.
🛍️ 2. Products & Orders
- All products listed are subject to availability
- We reserve the right to limit or cancel orders at our discretion
- Product images are for representation; slight color variations may occur due to lighting/display
📌 Order Acceptance
- Orders are confirmed via phone/SMS/chat verification
- Mowria Fashion reserves the right to cancel unverified or suspicious orders
💳 3. Pricing & Payment
- All prices are listed in Bangladeshi Taka (BDT)
- We accept:
- Cash on Delivery (COD)
- bKash / Nagad
- Card Payments
- Customers must ensure full payment accuracy before order confirmation
Payment terms are essential in eCommerce to define accepted methods and obligations
🚚 4. Shipping & Delivery
- Delivery is handled via trusted courier partners across Bangladesh
- Delivery time may vary depending on location and operational conditions
- Customers must provide accurate address & contact details
⚠️ Mowria Fashion is not responsible for delays caused by:
- Courier issues
- Natural events
- Incorrect customer information
❌ 5. Cancellation Policy
Please refer to our Cancellation Policy.
Key highlights:
- Orders can be cancelled before shipment only
- COD misuse may result in restriction of future orders
- Prepaid refunds are processed via original payment method
🔁 6. Return, Exchange & Refund
Please refer to our Return & Refund Policy.
Key highlights:
- Return/exchange applicable for:
- Wrong / defective product
- Size mismatch (if company error)
- Must be requested within 5 days
- Product must remain unused with tags intact
⚠️ 7. User Responsibilities
By using our website, you agree NOT to:
- Provide false or misleading information
- Abuse COD system (fake orders / cancellations)
- Attempt fraud, hacking, or misuse of services
Violation may result in:
- Account restriction
- Order cancellation
- Legal action if necessary
🔐 8. Intellectual Property
All content on this website including:
- Logo
- Product images
- Designs
- Text & branding
Are the exclusive property of Mowria Fashion and protected under applicable laws.
Unauthorized use, reproduction, or copying is strictly prohibited.
⚖️ 9. Limitation of Liability
Mowria Fashion shall not be held responsible for:
- Indirect or incidental damages
- Loss due to misuse of products
- Delays beyond operational control
Terms often include liability limitations to protect businesses from unforeseen damages
🚫 10. Order Refusal & Termination
We reserve the right to:
- Cancel orders due to stock issues
- Reject suspicious or fraudulent transactions
- Restrict customers for policy violations
🔗 11. Third-Party Services
We may use third-party services such as:
- Payment gateways (bKash, Nagad, SSLCommerz)
- Courier partners
- Analytics tools
We are not responsible for third-party service disruptions.
🔄 12. Policy Updates
Mowria Fashion reserves the right to update or modify these Terms at any time.
Changes will be effective immediately upon posting.
We encourage users to review this page regularly.
⚖️ 13. Governing Law
These Terms & Conditions shall be governed by and interpreted under the laws of Bangladesh.
Any disputes shall be subject to the jurisdiction of Bangladeshi courts.
📞 14. Contact Information
For any questions or concerns:
- 📧 Email: support.mowria@gmail.com
- 📞 Phone: +880 1982-107500
- 📍 Address: Joydebpur, Gazipur-1700, Bangladesh