Privacy Policy
Last Updated: August 8, 2026
Welcome to Mowria Fashion (a brand of Mowria Group).
We are committed to protecting your personal information and ensuring transparency in how we collect, use, and safeguard your data.
By accessing or using our website mowriafashion.com you agree to the practices outlined in this policy.
📌 1. Information We Collect
We may collect the following information:
Personal Information
- Name, phone number, email address
- Shipping and billing address
Order & Transaction Data
- Purchase history
- Payment confirmation
Payment Information
- Mobile financial service (MFS) details
- Debit/credit card data (processed securely via third-party payment gateways)
Technical Data
- IP address, browser, device info
- Cookies and usage data
Customer Support Data
- Messages, emails, chat history
⚙️ 2. How We Use Your Information
We use your data to:
Order processing:
- To confirm your order
- To fulfil your order
- To deliver your purchase
Customer Support:
- To confirm your order
- To fulfil your order
- To deliver your purchase
Marketing Communication:
- To send you promotional campaigns
- Notify you with Newsletters
- For update purpose (you can opt out anytime you want)
Website Improvement:
- To enhance usability, speed & security.
Legal Compliance:
- To prevent fraud & misuse
- To comply with laws
- Respond to lawful requests
We never use your data beyond these professional purposes.
🍪 3. Cookies & Tracking
We use cookies to:
- Enable website functionality
- Remember user login details
- Analysing website tracking and performance
- For personalising content & offers
You can easily control or delete cookies through your browser settings. But it may create instability for some website features if you disable cookies.
💳 4. Payment Security
We ensure secure transactions through:
- SSL (HTTPS) encryption
- PCI DSS compliant systems
- Trusted gateways (bKash, Nagad, SSLCommerz, Rocket etc.)
- We never store your full card details.
Special reminder: No electronic transmission method is 100% secure & we cannot guarantee absolute protection.
🤝 5. Sharing & Disclosure
We may share your data with trusted platforms to enhance our services:
- Delivery Partners: For tracking & order delivery purpose
- Payment Processors: to process online transaction securely
- Law enforcement: When required by court or law order under Bangladeshi law regulations.
- IT support: For website maintenance, hosting & analytics.
All partners are professionally obligated & contractually committed to maintain data privacy. They will use information only on agreed purposes.
🔐 6. Data Protection
To prevent unauthorised access, loss, abuse, or disclosure of your data, we put in place the proper organisational and technical safeguards, such as:
- Encryption using SSL (Secure Socket Layer).
- Gateways for secure payments (SSLCommerz, bKash, Nagad, Rocket, etc.).
- Restricted access to sensitive data and routine system audits.
Please be aware, nevertheless, that no electronic transfer technique is 100% safe, and we cannot promise complete security.
👤 7. Your Rights
You are entitled to the following under Bangladeshi law:
- Access: You can ask for a copy of the personal information we have about you.
- Correction: Inaccurate data can be updated or corrected upon request.
- Deletion: You have the right to have your data deleted (subject to transactional or legal constraints).
- Opt-out: You are always free to stop receiving promotional communications.
Please contact our support team in order to exercise these rights.
⏳ 8. Data Retention
We only keep your personal information for achieving the goals specified in this policy or as long as is required by Bangladeshi law.
Information is then anonymised or safely erased.
Please contact our support team if you wish to delete your data or close your account.
👶 10. Children’s Privacy
We do not encourage individuals under 18 to use our website.
We don't intentionally gather personal information from children. We will promptly remove any information that we discover a child has submitted.
🔄 11. Policy Updates
We may update this policy anytime.
Changes will be posted here with updated date.
📞 12. Contact Us
Please get in touch with the following if you have any queries, complaints, or requests about our privacy statement:
📧 Email: support.mowria@gmail.com
📞 Phone: +880 1982-107500
📍 Address: Joydebpur, Gazipur-1700, Bangladesh.